Complaints

The majority of issues raised by our parents/carers or pupils are concerns rather than complaints. Woodeaton Manor School is committed to taking concerns and complaints seriously. However, in those instances where a parent/carer or a pupil does not feel that their concern has been addressed, then Woodeaton’s formal complaints procedure should be used. The Senior Leadership Team and Governors endeavour to respond to concerns raised by parents/carers and ensure that procedures are in place to act on them, as well as share the many positive responses we receive from our parents/carers. Formal complaints will be dealt with in a sensitive, impartial and confidential manner.

Complaints Procedure

Our complaints policy can be found on our policy page.

How to complain 

Useful contacts:

Ofsted

Enquiries,
National Business Unit,
Ofsted,
5th, 6th and 7th floors,
Piccadilly Gate,
Store Street,
Manchester, M1 2WD

t: 0300 123 1231 Monday to Friday, 8am to 6pm
e: enquiries@ofsted.gov.uk

Useful – Complaints to Ofsted about schools

The Secretary of State,
Department for Education,
Sanctuary Buildings,
Great Smith Street,
London, SW1P 3BT